Roles and permissions
What Member, Admin, and Owner can do in your organization.
In Tendergate every team member is one of three roles: Member, Admin, or Owner. This page shows what each role can and cannot do.
Your current role is shown on your account page under "Your role".
The three roles
- Member - the default role for everyone in your team. Can use all of Tendergate's analysis and research features and see everything in the organization. Cannot change shared settings or buy credits.
- Admin - a trusted team lead. Can do everything a Member can, plus change shared settings, buy credits, and view the audit log.
- Owner - the person responsible for the organization. Same access as an Admin, plus the ability to transfer ownership or delete the organization. Normally one per organization.
What each role can do
Day-to-day work
| Member | Admin | Owner | |
|---|---|---|---|
| Sign in and see all procurements, bids, and results | Yes | Yes | Yes |
| Create a new procurement | Yes | Yes | Yes |
| Upload RFP and bid documents | Yes | Yes | Yes |
| Run bid analysis | Yes | Yes | Yes |
| Run market and funding research | Yes | Yes | Yes |
| Compose an RFP or a bid | Yes | Yes | Yes |
| Export results to Excel | Yes | Yes | Yes |
| Use the AI Assistant | Yes | Yes | Yes |
Tenders
| Member | Admin | Owner | |
|---|---|---|---|
| View the tender selection and scoring settings | Yes (read-only) | Yes | Yes |
| Edit CPV codes, keywords, countries, services, criteria, thresholds, or the company profile | No | Yes | Yes |
| Recalculate the matched tenders | No | Yes | Yes |
| Shortlist or dismiss tenders, and undo | Yes | Yes | Yes |
| Check eligibility for a tender | Yes | Yes | Yes |
| Receive the daily tender email | No | Yes | Yes |
| See past bidders, winners and bid prices | Yes | Yes | Yes |
| Link your company in the register | No | Yes | Yes |
See Selection and scoring settings and Bidders.
Library
| Member | Admin | Owner | |
|---|---|---|---|
| Upload documents or save them to the Library | Yes (starts as Draft) | Yes | Yes |
| Approve, archive, or delete Library documents | Only as Library manager | Yes | Yes |
| Make a member a Library manager | No | Yes | Yes |
See Library managers below. Library uploads through connected chat apps start as drafts for every role.
Credits and billing
| Member | Admin | Owner | |
|---|---|---|---|
| View credit balance and history | Yes | Yes | Yes |
| Buy credits | No | Yes | Yes |
| Open the billing portal | No | Yes | Yes |
| View AI usage and set the monthly limit | No | Yes | Yes |
See AI usage.
Security
| Member | Admin | Owner | |
|---|---|---|---|
| Turn on two-factor authentication for your own account | Yes | Yes | Yes |
| Require two-factor authentication for all members | No | Yes | Yes |
| See which members have two-factor authentication on | Yes | Yes | Yes |
See Two-factor authentication.
Connected chat apps (MCP)
| Member | Admin | Owner | |
|---|---|---|---|
| Connect an app when organization access is enabled | Yes | Yes | Yes |
| Change the allowance or revoke your own connection | Yes, within the organization maximum | Yes | Yes |
| Enable MCP, set connection limits or restrict allowed apps | No | Yes | Yes |
| Manage other members' connections | No | Yes | Yes |
App permissions cannot exceed your current role. See Connected chat apps for setup and spending controls.
AI Assistant memory
Memories are listed under Account settings → Memory.
| Member | Admin | Owner | |
|---|---|---|---|
| See organization memories | Yes | Yes | Yes |
| Add, edit or delete organization memories | No | Yes | Yes |
| Add, edit or delete your own personal memories | Yes | Yes | Yes |
| See other members' personal memories | No | No | No |
See Memory.
Audit log
| Member | Admin | Owner | |
|---|---|---|---|
| View the audit log (Account settings → Audit log) | No | Yes | Yes |
| Export the audit log as CSV | No | Yes | Yes |
See Audit log for what it records.
Library managers
The AI uses a Library document only after someone approves it. Owners and Admins can always approve, archive, and delete Library documents. They can also give this permission to individual Members:
- Open Account settings → Members.
- In the Library manager column, tick the box next to the member. The change saves automatically.
Owners and Admins show Included in role in that column. A Member who is not a Library manager can still upload documents, but they start as drafts that the AI does not use until approved. Granting or removing the permission is recorded in the audit log.
Team and role changes
The Owner manages the team under Account settings → Members:
- Invite a teammate — under Invite member, enter their email, pick a role, and click Send invitation. Resend sends a pending invitation again.
- Change a role — pick a new role in the member's Role column. It saves automatically.
- Remove a member — click Remove in their row.
An Owner can hand over the role by making another member Owner. An Owner can't give up their own Owner role while they are the only Owner.
If the previous Owner has left the company, email info@mitigate.dev from a company email so we can verify the request and assign a new Owner.