Roles and permissions
What Member, Admin, and Owner can do in your organization.
In Tendergate every team member is one of three roles: Member, Admin, or Owner. This page shows what each role can and cannot do.
Your current role is shown on your account page under "Your role".
The three roles
- Member - the default role for everyone in your team. Can use all of Tendergate's analysis and research features and see everything in the organization. Cannot change shared settings or buy credits.
- Admin - a trusted team lead. Can do everything a Member can, plus change shared settings, buy credits, and view the audit log.
- Owner - the person responsible for the organization. Same access as an Admin, plus the ability to transfer ownership or delete the organization. Normally one per organization.
What each role can do
Day-to-day work
| Member | Admin | Owner | |
|---|---|---|---|
| Sign in and see all procurements, bids, and results | Yes | Yes | Yes |
| Create a new procurement | Yes | Yes | Yes |
| Upload RFP and bid documents | Yes | Yes | Yes |
| Run bid analysis | Yes | Yes | Yes |
| Run market and funding research | Yes | Yes | Yes |
| Compose an RFP or a bid | Yes | Yes | Yes |
| Export results to Excel | Yes | Yes | Yes |
| Use the AI chat | Yes | Yes | Yes |
Tenders
| Member | Admin | Owner | |
|---|---|---|---|
| View the tender selection and scoring settings | Yes (read-only) | Yes | Yes |
| Edit CPV codes, keywords, countries, services, criteria, thresholds, or the company profile | No | Yes | Yes |
| Recalculate the matched tenders | No | Yes | Yes |
| Shortlist or dismiss tenders, and undo | Yes | Yes | Yes |
| Check eligibility for a tender | Yes | Yes | Yes |
| Receive the daily tender email | No | Yes | Yes |
See Selection and scoring settings.
Credits and billing
| Member | Admin | Owner | |
|---|---|---|---|
| View credit balance and history | Yes | Yes | Yes |
| Buy credits | No | Yes | Yes |
| Open the billing portal | No | Yes | Yes |
Audit log
| Member | Admin | Owner | |
|---|---|---|---|
| View the audit log (Account settings → Audit log) | No | Yes | Yes |
| Export the audit log as CSV | No | Yes | Yes |
See Audit log for what it records.
Team and role changes
Team management is handled by Tendergate support today — there is no self-service UI yet. Email info@mitigate.dev when you need to:
- add a new teammate (include their email and the role you want them to have),
- change an existing member's role,
- remove a member from the organization,
- transfer the Owner role to someone else (the Owner does this if, for example, their position in the company changes),
- assign Owner when the previous Owner has left the company (email us from a company email so we can verify the request).
Changes take effect immediately — the affected user sees the new role the next time they sign in.