Integrations
Send your bids to a CRM, ERP or any other system automatically.
An integration sends the state of a workspace to another system, such as your CRM or ERP, every time something important changes. Owners and admins set integrations up under Settings → Integrations.
To work with Tendergate from a chat app — search data, save drafts or start AI work — use Connected chat apps (MCP).
Set up an integration
- Open Settings → Integrations and click Add endpoint.
- Enter a name and the HTTPS address your developers gave you.
- Choose which events to send.
- Save, and copy the signing secret. It is shown only once. Your developers need it to check that messages really come from Tendergate.
- Give your developers the Payload contract tab of the endpoint. It lists everything their system must do, with an example and code they can copy.
- When their system is ready, click Send test event.
Events
| Event | Sent when |
|---|---|
| Workspace created | A workspace is started, for example from a tender. |
| Passport updated | Tender passport fields are found, edited or changed. |
| Decision changed | Someone records Go or No-go. |
| Bid status changed | The bid status changes, for example to Submitted, Won or Lost. |
| Workspace updated | The owner, side, name, deadline or description changes, the number of open concerns on Needs attention changes, the tender is amended, or a deleted workspace is restored. |
| Manual send | Someone clicks Send to integrations on the workspace Integrations card. |
Every event carries the full current state of the workspace. Several quick changes in a row are sent as one event about a minute later.
Follow what was sent
- The Integrations card on a workspace shows whether the latest update is queued, delivered or being retried. Send to integrations sends the current state right away.
- The Deliveries tab of an endpoint lists every message. Open a row to see the answer. If the other system was down, Tendergate tries again for about a day and a half. You can also click Retry now.
- If the other system accepts nothing through the whole retry schedule (about 35 hours), or keeps rejecting every message for a day, Tendergate stops sending to it and emails your owners and admins. Fix the other system, then click Turn back on.
Documents are sent as links that need a Tendergate login. File contents are never sent.